Terms & Conditions

Terms and Conditions
Returns:

No Item will be accepted without prior approval. Contact us by phone (989-269-6921) or email (info@barkersexhaust.com) to begin the return process and obtain instructions for your return. All returns are subject to restocking fees not to exceed 50%. No return will be accepted on closeout or discontinued items, or purchases older than 90 days. Refunds are issued in the form of like payment. All refused shipments are subject to a 20% restock fee and all applicable freight charges.

    Barker's Performance Limited Warranty:
    Barker’s Performance, Inc. recommends that all exhausts and fuel controllers to be installed by a professional mechanic. We also recommend that both Carbureted and Fuel Injected models are tuned by a qualified tuning professional. Damage to an exhaust or other components of your system caused by improper installation or improper tuning will not be covered under the warranty.

    Barker’s Performance, Inc. provides a warranty on all exhaust systems for one (1) year from the date of purchase to the original purchaser of the exhaust system. The warranty covers all manufacturing defects not caused by consumer damage. Discoloration and blueing to exhaust pipes and mufflers are a natural cause from tuning characteristics and not caused by a defect in manufacturing. Finishes with discoloration or rust due to inclement weather conditions and exposure to salt or chemicals are not covered.

    Exhausts that are damaged by misuse, improper installation, modifications, incorrect tuning, impact, or crash damage will not be covered by the warranty. Exhausts that have incurred damage as a result of not being properly maintained or lack of maintenance by the customer are not covered. Barker’s reserves the right to determine whether the terms of this warranty have been voided. Exhaust systems that are not covered by warranty can be repaired by Barker’s Performance at the owner’s expense.

    Barker’s Performance warranty does not cover any damage to your machine as a result of installing an aftermarket exhaust system. When upgrading your exhaust system on your machine you risk adverse affects to your machine, including but not limited to, melting of plastic components and damage to fuel line due to improper installation. Barker’s Performance is not responsible for any damage incurred to your machine as a result of installing an aftermarket exhaust system.

    When you receive your Barker’s exhaust system you should store your receipt in a safe place, as this is your proof of ownership with date of purchase. Your warranty begins on the date of your purchase. As soon as you notice a manufacturing defect or issue with your exhaust system you should contact Barker’s Performance immediately. Waiting to report an issue with your exhaust system can cause further damage and may void your warranty; arrangements will need to be made immediately to return the exhaust for inspection. You can make arrangements by emailing us directly or completing the warranty claim form. You will receive instructions from a customer service team member with what to include in your Barker’s Exhaust warranty return.

    You are only required to ship the damaged components of your exhaust. This will reduce the package size and shipping cost, and may expedite the repair of your Barker’s exhaust. For manufacturing defects Barker’s will pay the shipping costs, for general repairs the customer is responsible for all shipping charges including duties, taxes, and other transportation costs.

    Barker’s takes extra care to ensure your exhaust arrives at your door exactly as it left our
    facility, but damage can happen as a result of shipping negligence. Any damage that occurs to your exhaust during the shipping process must be reported to Barker’s Performance within 72 hours of receipt. Barker’s is not responsible for any damage caused during shipping, but we can assist in filing a claim with the shipping company.

    How to file a warranty claim:

    1. Complete the form at: barkersexhaust.com/warrantyclaim or email info@barkersexhaust.com
    2. Package your exhaust carefully and include a copy of your original purchase receipt
    3.  After confirmation from Barker’s, ship all warranty items fully insured to:
    Barker’s Performance, Inc.
    Attn: Warranty Claim
    555 Skinner Street
    Bad Axe, MI 48413
    Barker’s will contact and advise you regarding the warranty coverage and repair status (repairs can take up to two weeks).


    Technical Questions

    Please have the year/make/model of motorcycle, ATV, date of purchase and place of purchase handy. Email info@barkersexhaust.com or call your Barker's dealer directly. 
    To speak to someone directly at Barker's, call 989-269-6921.